1. Introduction
ReplenishRadar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our inventory management service.
2. Information We Collect
Account Information
- Email address (for account creation and communication)
- Name (if provided)
- Payment information (processed securely by Stripe)
Platform Data (via API)
- Shopify: Product names, SKUs, inventory levels, order history
- Amazon FBA: Product names, SKUs, FBA inventory quantities
Note: We access inventory data in read-only mode to display a unified view of your stock across platforms. ReplenishRadar does not write or update inventory quantities on Shopify or Amazon on your behalf. You remain in full control of inventory updates through your platform dashboards. We never process payments or access customer personal information.
Usage Data
- Log data (IP address, browser type, pages visited)
- Feature usage within ReplenishRadar
3. How We Use Your Information
- Display a unified view of inventory across your connected platforms (read-only)
- Generate demand forecasts and low stock alerts
- Send email notifications (alerts, updates, support)
- Improve our service and develop new features
- Respond to your support requests
4. Data Sharing
We do NOT sell your data. We only share data with:
- Service Providers: Cloud hosting (Render, Supabase), email (Resend)
- Legal Requirements: If required by law or to protect our rights
5. Data Security
We implement industry-standard security measures:
- All data encrypted in transit (HTTPS/TLS)
- Database encryption at rest
- OAuth tokens stored securely (never plain text)
- Access controls and audit logging
- Regular security reviews
6. Data Retention
We retain your data while your account is active. When you delete your account:
- Account data is deleted within 30 days
- API tokens are immediately revoked
- Backup copies are purged within 90 days
Expired trials and cancelled subscriptions: Your data is preserved for 30 days after your trial expires or subscription ends. During this period, you can resubscribe to restore full access. After 30 days of inactivity, data may be scheduled for deletion.
7. Your Rights
You have the right to:
- Access your data (export from dashboard)
- Correct inaccurate data
- Delete your account and data
- Disconnect platform integrations at any time
- Opt out of marketing emails
8. Amazon SP-API Compliance
As an Amazon Selling Partner API developer, we comply with all Amazon Data Protection Policy requirements. We only access data necessary for inventory management and forecasting. We never share your Amazon data with third parties for advertising or marketing purposes.
9. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies.
10. Changes to This Policy
We may update this policy periodically. We'll notify you via email for significant changes. Continued use of ReplenishRadar after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy questions or data requests, contact us at: privacy@replenishradar.com